Got questions?
We have answers.

Yes. All three salons speak English. Not every stylist is fluent, but there is always someone on the team who can help during your appointment.

Through our online booking, around the clock. The booking system is only available in German for now. If that's a hurdle, call the salon or send us a WhatsApp message, and we'll book for you.

Cancelling or rescheduling is free of charge up to 48 hours before your appointment. Later cancellations may incur a fee. Please let us know in good time by phone, WhatsApp, email or through our booking tool, even when the salon is closed.

Yes, please do, it helps us assess your hair. Send pictures via WhatsApp or email, ideally in daylight and without filters.

A gloss is a soft colour refresh, perfect for neutralising or finishing after colour or balayage. Its coverage is around 30%. A toner is more intense, has a longer processing time and higher coverage (around 50–70%). Neither lightens the hair. We're happy to advise you on what suits the look you want.

A gloss lasts around 4–6 weeks, depending on hair texture, care and how often you wash. With the right care you can make it last noticeably longer.

Use colour-protecting products and always use heat protection.

Yes, with colour-refreshing masks that we mix for you individually in the salon.

Balayage grows out naturally and, depending on the technique, lasts up to 4–6 months. A gloss in between keeps it fresh.

Depending on technique, hair length and the result you want, plan for around 3.5–4.5 hours, occasionally a little longer.

We take time for your wishes, check your hair structure and recommend the right technique and care, honestly and to suit you. Before we start you get clear information on the price. And if something isn't possible, we tell you openly. Protecting your hair is our top priority. Balayage in Frankfurt →

We work with high-quality human hair tape extensions. They are ordered individually to match the colour and length of your hair and fitted precisely.

They should be moved up every 6–12 weeks. With good care you can reuse the hair for 6–12 months.

Styling is no problem, heat protection is a must. The colour of extensions can only be changed to a limited extent, and any adjustment should always be done in the salon.

That depends on the amount of hair, technique and length. We'll advise you in detail and give you an individual quote. See prices →

We work with brands such as Kérastase, Redken, System Professional and Sebastian, for maximum care and protection.

With a colour-protecting shampoo and conditioner and a weekly mask.

We recommend waiting at least 48 hours.

We tailor your care to your hair, whether that's repair, colour or styling. You'll find our recommendations in the VEÍZU Shop.

Prices depend on effort, hair length and the service you want. See the price list →

Colour: every 6–8 weeks · root highlights: from about 3 months · balayage: from about 4 months · extensions: move up every 6–12 weeks. We'll advise you individually.

Separate consultation appointments are charged at a small flat fee. If you then decide to go ahead with a treatment, 50% of it is credited. A thorough consultation is of course included in every regular appointment.

Your satisfaction is our standard. If something isn't what you imagined, please talk to us directly. Together we'll find a solution, fair and human.